Sure nobody owes their time, but they signed up for it. The idea that you’ll never get anyone with even the tiniest complaint (and genuinely, it was an incredibly small complaint) and to just throw your hands and give up when you do is childish. The first person to bring it up even said they just thought the moderator was working too hard, not that they were doing anything wrong, and that they even understood and respect the philosophy behind it. They weren’t being rude, there’s almost no better way to present constructive criticism than how the OP brought it up to begin with. If that’s worth crashing out over, you’re not fit to be a fucking mod anyway, imho.

Yet in here a few people have written off as complainers instead of active members of a community who are giving community feedback.

I would get it if the users were being rude, but they clearly weren’t, the first person to bring it up especially was incredibly understanding and not rude at all. Losing it over constructive criticism is power tripping baby bitch shit.